On your Pocket PC
Once you have transferred the file to your Pocket PC, you will want to play it.
This is simple, and requires no additional software or hardware on your Pocket PC.
Getting started
Simply locate the file using file explorer and tap it.
Window Media Player will be launched, and should start to play the video in a small screen.
Landscape / Full Screen Mode
To change the landscape mode and use all your Pocket PC screen for the playback simply click the small square with an arrow in it, located in the top right of the media player. To return to the small screen playback simply tap the display.
If you want to make this the default setting, select the tools menu, and select 'Audio and Video settings', you can change the playback settings. Set 'Play video to full screen' to 'Always' to force the Media Player to start playback of the video in full screen.
Frequently Asked Questions(FAQs)
Audio format not supported : DTS Question:
I am getting an error message saying the audio format is not supported, followed by the letters DTS. What does this mean, and how can I get past it?
Answer:
Some DVDs use a format called DTS as their primary sound source.
The Pocket DVD Wizard does not support DTS decoding, however every disc we have seen that has DTS, also has a separate audio channel in a format the Pocket DVD Wizard can decode.
If you ignore this error message, then when the DVD is playing back, click the 'Options' item in the menu bar and select 'Global Input Settings'.
Then, look for the Audio Settings and the and the Track, and change this to a line with AC3 or AAC (almost anything other than DTS) and click OK.
You DVD should then convert correctly.
On the next dvd you convert, select the options and global input setting again, and select 'default' to put the settings back to normal.
Audio is jumping Question:
When I backup a DVD, the audio is jumping, or skipping every few seconds.What can I do?
Answer:
Some DVDs contain unusual audio tracks that do not respond well to standard compression.
Fortunately these are few and far between, and there is a solution.
Start the DVD that you have problems with, and select the track as you would normally.
Then when the preview is active, click on the options tab and select 'Global Input Settings'.
A new screen should appear with a lot of options. At the top right of this screen you should see a check box, with the label 'Force 24 Hz'.
You need to remove the check (or tick) from this box, then click the OK button.
This should then fix your problem.
Audio is distorted / too loud Question:
When I backup a DVD, the audio is distorted or too loud!What can I do?
Answer:
Start the DVD that you have problems with, and select the track as you would normally.
Then when the preview is active, click on the options tab and select 'Global Input Settings'.
A new screen should appear with a lot of options.
One of the options is a 'volume' setting, reduce this to a value of '3' and then click ok.
This should then fix your problem. If you find the output it too quiet, simply increase this setting.
AVI files will not convert Question:
When I try to convert an AVI file, I get a file with no output (other than the Pocket DVD trailer.)
Answer:
Usually this is a codec issue, especially on avi files encoded using the DivX codec. If you try uninstalling all DivX, Xvid or other Mpeg4 codecs, and then just re-install one, such as the main codec from http://www.divx.com/ this usually sorts the conflict, and allows you to convert sucessfully.
Can I change the temporary files location Question:
I have the Pocket DVD Wizard installed on my C drive, but would like the temporary files to be written to my D drive as it has more space.Can I do this?
Answer:
Yes.Select the 'File' menu, then 'Settings' and finally the option to change the temporary file location.You will be asked to select a path, then confirm the selection. The software will then restart to work with the new temporary files path.Please ensure you have selected a valid path as the software will not work unless the path is valid.Selecting 'Reset defaults' will put the tempoary path back to its standard setting.
Can I remove the DVD Wizard intro video Question:
I would like to remove the intro video that is added to the start of every clip I convert.Can I do this?
Answer:
The intro video clip can be removed in the registered version of the software.Start the Pocket DVD Wizard and select your DVD, then when the DVD is playing back select 'options' from the menu bar and then select 'include trailer video' to remove the check or tick by the option.The trailer video will then be removed from all future conversions.
Dell X50V - Color bleeding Question:
I have a Dell X50V Pocket PC.When I play back video, the colors seem to bleed into each other and the result is not very good.What is wrong?
Answer:
Dell have released a ROM upgrade for the X50V which appears to fix this problem.The file created by the Pocket DVD Wizard is fine, applying the ROM update should help you watch video files without the color bleeding.
DVD converted in wrong language
Question:
I convert a DVD, but it comes out in a different language, what is happening?
Answer:
Some DVDs have a different language as their primary sound source.Unless you tell the software, it will always use the primary sound source, so if you are finding your DVD is converting in a different language, click the 'Options' item in the menu bar and select 'Global Input Settings'.Then, look for the Audio Settings and the and the Track, and change this to the language you want.Do not select an entry with DTS next to it, use a track with AC3, AAC etc.You DVD should then convert correctly.On the next dvd you convert, select the options and global input setting again, and select 'default' to put the settings back to normal.
Episodes not showing Question:
When I select my DVD, only the first episode is showing in the list.How do I select other episodes?
Answer:
Some DVDs, especially those with TV shows on them, use a different method to split the TV shows up.
To select the other episodes on the DVD, select the first track (the one that is shown).
Click the 'Continue' button, then on the next screen (the one with the DVD preview) select 'options' from the menu bar, and then 'Global Input Settings'.
A new window will appear, at the top of this window you will see Index: followed by the first track selected.
Change this to the track you want, then click OK.
Reseting your changes
On the next dvd you convert, select the options and global input setting again, and select 'default' to put the settings back to normal.
Full DVD is not converted Question:
The Pocket DVD Wizard is not converting the whole DVD, when I play back the video I only get the first xxx frames, or first half hour...What can I do?
Answer:
Usually this is either a resource issue, or simply a dirty DVD that causes the buffer to overrun, and the conversion to end early.
If you check the DVD is clean, and then start the software as you would normally.
When the DVD preview has started, select 'options' from the menu bar, and select 'global input settings'.
Now, locate the buffer section and change it to a buffer of 100Mb, located on the HD (not RAM or memory).
This will both free up memory, so you have more resources to handle the conversion, and buffer the DVD in case it is dirty, or has a section which has a slow read rate for some other reason.
This should then fix your problem.
The next time you start the software, the buffer may be reset (depending on the version of the Pocket DVD Wizard you have) as the hard drive buffer does slow the conversion a little, and should not be required for the majority of DVDs.
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