DVD Cloner II FAQs:
1. What is DVD-CLONER?
--- DVD-CLONER is a software
that can copy your favorite DVD perfectly . In only
half or one hour, you can burn your favorite DVD to
DVD-RW with the same quality as the original DVD . It
is not a VCD format DVD.
2. How can I register after payment?
--- You will receive your registration
code after we receive your payment. Then you can register
with your register code and register email address.
Registration procedure:1. Run DVD-CLONER Or Click "register"
button on the main panel and a registration window will
pop up.2. Enter your registration code and registration
email address, click "register". 3. After
your registration completes, the"register"and"buy"
buttons will disappear. Now, you can enjoy the full
version of DVD-CLONER 2.32!
3. Do I need to pay for the upgrading
after registering?
--- The upgrading is absolutely
free for the registered user.
4. Can I buy DVD Cloner 2.32
by credit card?
--- Yes, of course. Paying by
credit card is the most effective way to get your registration
code. Please click here to order DVD-CLONER.
5. Does your trial version has
any limitation?
--- Yes, the trial version of
DVD Cloner 2.32 can only burn 1/5 of the DVD. While
the full version can burn the whole DVD.
6. What operating systems does
DVD Cloner 2.32 support?
--- Our software works on Windows
2000 and Windows XP operating systems,We don't have
versions working on Linux, Mac OS for the moment.
7. How to install DVD Cloner
2.32 on my PC?
--- You may follow these procedures
to install: 1. Download our software on your computer.
2. Double click the installing file. 3. Follow the directions
on the installing program. 4. The installation completes
successfully.
8. How to upgrade DVD Cloner
2.32 ? Do I need to register DVD Cloner 2.32 again?
--- Please uninstall the old
version and then install the new version. You need to
register the new version of DVD Cloner 2.32 again.
9. I have received my registration
code. Why can't I register?
--- Please note that you need
to register DVD-CLONER ON-LINE ! If you still have problems
, please click here to contact
us. We will help you to register off-line.
10. I want to make several copies
from one original DVD. Do I need to do it several times?
--- NO. You may copy your DVD
to HDD first, and then burn from HD to DVDr/rw disc.
In this way, you can clone many discs from one original
DVD, or a copied DVD.
11. Why does DVD Cloner 2.32
pop a message "Can't fit on 1 disc,please try 'movie
only' or 'split discs' option!:Can't fit on 1 disc,please
try 'movie only' or 'split discs' option!" when
I clone a D-9 disc to 1 disc ?
--- It may be one of the following
reasons: 1.Although DVD-CLONER has a very efficient
encoding system, some D-9 discs are too large to fit
on 1 disc. In this case,please copy with "movie
only" option. 2.This message may appear if DVD-CLONER
fails to read your DVD movie. In this case, please make
sure your DVD movies are readable.
12. What are the HD requirements
?
--- If you are running the trial
version of DVD Cloner 2.32, you need 2 GB of free hard
drive space. As for the full version of DVD Cloner 2.32,
requirements are as much as double the DVD capacity
of free hard drive space. For example, DVD-5 format
DVDs require 5GB or so ; DVD-9 format DVDs require 10GB
or so . Please select the proper hard drive and save
it to the TEMP directory.
13. How long does it take for
DVD Cloner 2.32 to burn a DVD?
--- It depends on the configuration
of your computer, burning speed and the DVD movie itself.
From 1/2 hour to 2 hours is normal. We once tested a
D9 (Jumanji, original disc 6.92G, target disc 4.7G).
It just took 45 minutes.
14. Why I haven't got a response
from the technical support department?
--- 1. Make sure your email is
not longer than 30KB. Otherwise, our system will delete
it automatically as a virus- infected email. 2. As a
result of ISP shielding, our email server might return
your email on some occasions. Please try again using
a different email address. 3. Because business has been
increasing, we might not receive your email on time
when our server is busy. 4. Our reply might be shielded
by your email server. Please contact us again for a
response asap.
15. What should I do if the second
DVD-RW made by DVD-CLONER (Clone mode is "split
discs") can not be played on a DVD player?
--- In this case, you can choose
" MOVIE ONLY" . Then there won't be any restrictions
caused by setting MENU.
16. Can I backup DVDs to my HD
with DVD Cloner 2.32 ?
--- Certainly you can : 1.Click
the Button next to the "TO" field. 2.There
will pop up a browse window. 3.Select a directory to
save the output files and then click "Yes".
Then DVD Cloner 2.32 will copy the source DVD to the
certain directory instead of burning the DVD movies
to the blank DVD-R/RW or DVD+R/RW directly.
17. How to clone a D-9 disc to
a D-5 disc by DVD Cloner 2.32 ?
--- Click the option form and
change "clone mode" option to "Fit on
1 disc". After that, click "begin" to
clone.
18. How to clone a D-9 disc to
a D-9 disc by DVD Cloner 2.32 ?
--- First of all, your must have
a DVD burner that supports Double layer discs (Such
as SONY 700A) and a double layer disc (8.5GB). Click
the option form and change "clone mode" option
to "Fit on 1 disc" and make sure the check
box "Copy to D9" is checked. Then, click "begin"
to clone. When the burn procedure is beginning, the
disc in the burner will be ejected if it is not a double
layer disc. Be careful, because double layer DVD+R can
be burnt only once. And make sure your source DVD movie
is D-9 . It is extravagant to burn a D-5 movie to a
D-9 disc.
Tell
me how to get the full version of DVD Cloner II!
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